Returns & Shipping
We use the ole USPS for shipping out orders and ship them out on business days (M-F) excluding holidays.
International friends don't fret! We ship internationally starting at a flat rate of $10. International refunds are the responsibility of the customer.
Once your credit/debit card is authorized a confirmation email will land in your inbox. Orders are typically processed in 2-3 business days with the exception of custom key frames. Once your order is shipped another email will be landing in your inbox with the tracking number. You can do a happy dance 3-10 business after your order ships.
EF.IT Design is not responsible for delays in shipping or delivery as a result of forces of nature, unexpected weather or other uncontrollable events.
If you are not completely satisfied with an order you can send it back for a refund within 14 days of the delivery date. Shipping costs (original and return) will not be refunded unless the return is a result of our error or the product(s) were damaged.
Returns are processed within 7 days of receiving the returned package. You will receive an email confirmation once our return has been processed.